Kitchen & Bathroom Remodeling
"Since Oak City remodeled our kitchen and three bathrooms, we've been taking in the beauty and appreciating the functionality of their work. Not only were we happy with the end result, but it was a pleasure to work with Oak City- from start to finish!
Each member of the Oak City team brings professionalism, positivity, creativity, thoughtfulness, and specific areas of strength, resulting in a surprisingly efficient, smooth, fun and budget-respecting process.
Oak City's owner, Will, walked us through the process and timeline. During the planning phase, there were a number of moving parts. To help us stay within our budget, Will created a comprehensive spreadsheet, so we could make decisions based on our priorities. He coordinated vendor visits and his team's involvement, and kept track of planning steps, making sure all items were completed in a timely manner. He listened to our requests, pivoted when appropropriate, earned our trust and remained positive, encouraging, and professional throughout the process.
Alex helped us with design and material selection, making it possible for us to show her photos and find quality (and low VOC) materials that resulted in a similar look within our budget. She created the renderings, helping us envision the designs ahead of time and came up with creative solutions when we felt unsure.
Travis, our project manager, kept track of a "gazillion" details, was always friendly, professional, and quickly available by text. He even sent photos of progress along the way and offered to pick up materials to increase convenience for us.
Rich, the primary contractor, was especially skillful, and like the rest of the team, thoughtful (checking with us about our preferences whenever there were multiple options) and responsive when we had questions or requests. When we faced small challenges (as every project presents), he calmly offered and implemented solutions.
Oak City really shines when it comes to the construction phase. All of their systems and organization made this process remarkably efficient and smooth and kept the project on time. They cleaned up after their work (including hiring a cleaning service at the end) and thoroughly checked to make sure we were happy with each aspect of their work, even offering suggestions for how to take care of the new spaces."